Privacy Policy | Solarblocks Energy

Privacy Policy

Last Updated: October 2, 2025

Solarblocks Energy (“Solarblocks,” “we,” “our,” or “us”) operates the Solarblocks mobile application (“App”). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use the App.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you log in or use the App:

  • Name
  • Email address
  • Phone number
  • User ID or Employee ID (provided through CRM login credentials)
1.2 Usage Data

We may automatically collect certain information related to your use of the App, including:

  • App activity and usage logs
  • Status updates submitted through the App
  • Device information (operating system version, device type, app version)
1.3 Media and Files

The App may allow users to upload images and other files, including:

  • Profile images
  • Job site or operational images (if applicable)

These files are collected strictly for business and operational purposes.

2. How We Use Your Information

We use collected information to:

  • Authenticate users through CRM credentials
  • Display, update, and manage roof fitting and operational statuses
  • Improve App performance, reliability, and functionality
  • Provide technical support and customer assistance
  • Maintain system security, monitoring, and audit tracking
  • Comply with legal and regulatory requirements

3. Data Sharing and Disclosure

Solarblocks does not sell, rent, or trade personal data.

We may share information only under the following circumstances:

  • With internal systems such as CRM platforms and backend service providers necessary for App functionality
  • With trusted service providers who assist with hosting, security, or system operations
  • When required by law, court order, or legal process
  • To protect company rights, users, employees, or public safety

4. Data Security

We implement appropriate technical and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure authentication, encrypted data transmission, and controlled access protocols.

However, no digital system can guarantee absolute security.

5. App Permissions

The App may request access to the following device permissions:

Camera Access
Used to capture and upload images for profile updates and operational documentation.

Internet Access
Used to synchronize data with internal systems and servers.

Permissions are used solely for operational functionality and are not used for unrelated data collection.

6. Data Retention

We retain personal and operational data only for as long as necessary to:

  • Maintain business operations
  • Comply with legal obligations
  • Resolve disputes
  • Enforce company agreements

When data is no longer required, we securely delete or anonymize it where feasible.

7. Children’s Privacy

The App is intended strictly for business and operational use and is not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, we will promptly delete it.

8. Changes to This Privacy Policy

Solarblocks reserves the right to update this Privacy Policy at any time. Changes will be posted within the App or on official company platforms with an updated revision date. Continued use of the App after updates constitutes acceptance of the revised policy.

9. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact:

Solarblocks Energy
📧 Email: info@solarblocks.us
📍 Address: 3 Grace Ave
Great Neck, New York 11021-2415
United States